Terms and Conditions

  • After you have placed your order, you will receive an automatic payment confirmation, but I will also personally contact you ASAP in order to arrange a collection or delivery date and time.
  • Please bear with me, as I might take longer than 24 hours to respond.
  • If you haven’t heard anything in 72 hours please email me at [email protected].
  • Please note your order is not secured until you have received confirmation from myself personally. 
  • Should you have any difficulties placing the order online please contact me directly.
  • There is a minimum order amount of EUR 70 for free delivery.
  • Payment is only available with Paypal/Klarna/Bank Transfer (NO cash).
  • Your order is not confirmed until payment has been made.

Collection

  • Orders are available for collection from Britwurst HQ (Emil Behring Weg, 1120, Vienna), every Saturday (unless stated in our correspondence) between the strict hours of 07:30 – 11:00.
  • If your order is not collected before 11:00 we will have to reschedule.
  • Should you wish to collect between Mon-Fri please do let me know in advance.
  • Please note that I am no longer located at Karmelitermarkt.
  • Payments in cash are not possible.

Delivery

  • Delivery is available throughout the city, with a minimum order amount of €70 for free delivery.

  • I can also deliver to outside the city limits for a fee, please do contact in advance to see if this is possible however.

  • Cash on delivery is not possible.

Produce

  • All produce is frozen on day of production, with a 3 month expiry date. Once defrosted produce should be consumed in the following time frames:
    Sausages – 3 days
    Bacon – 1 week
    Black Pudding – 1 week

  • All sausages come in packets of 6 (450g) unless stated.
  • All bacon comes in packets of 6-7 slices (200g) unless stated.
  • Black pudding comes in 150g portions unless stated.
  • All produce is gluten free unless stated.

Covid Safety

  • For information on our Covid Safety protocols – please visit here.